At ICAP we offer solutions to the needs and challenges of public and private institutions through our consulting, advisory and training services.
Through our consultancies, we help organizations identify opportunities for improvement, with clear proposals for action and recommendations to transform the institution.
The advisory services provide support to organizations, for the implementation of improvement actions, through coaching, organizational learning communities and knowledge management, focused on institutional improvement.
Our training programs strengthen the capacities of organizations to meet the challenges of the country and the region. They adapt to the requirements of the organizations, both in their thematic content and in the execution modality.
We offer support through coaching, organizational learning communities and knowledge management, to facilitate the implementation of actions aimed at strengthening and innovation of organizations.
Through the signing of inter-institutional agreements we have recently worked with:
Implementation of a training program.
Design of guides for the formulation and evaluation.
Manual of rules and procedures for the Public Investment System.
Development of the Eurojustice Program focused on communication and visibility.
Exchange of experiences in municipal management at SICA.
Development of municipal management indicators.
Award for Excellence in Municipal Management.
Institutional strategic strengthening.
Integral management models.
Strengthening of the organizational structure.
We analyze opportunities for improvement or problems that require a diagnosis, a proposal for action or recommendations, aimed at promoting organizational transformation and improvement.
We support the member governments, in order to give practical answers to particular problems, in order to achieve the efficiency, effectiveness and effectiveness of institutional management.
Among the latest consultancies we have done through inter-institutional agreements are:
A model of productive chains.
A knowledge management model.
A study of financial market offer for MSMEs.
Generation of instruments for the regulation and management of funds for the SBD system.
A business incubator model with seed capital.
Design of a quality management system.
Study of models of regulation in water, electricity, hydrocarbons and transport.
Economic adjustment and cost-benefit analysis of the Diquis project.
Feasibility studies, analysis and improvement of processes and management, strategic communication and quality.
Design of the gender equality and equity policy and action plan.
Facilitation of the 2016-2020 Institutional Strategic Plan.
Study on citizen security policies, violence prevention in SICA countries.
Evaluation of programs of the National Production Council.
The ICAP makes available to organizations, various training programs through which knowledge is deepened, management tools are provided and the competencies of government sector personnel are strengthened, in order to support institutional transformation and innovation.
We have provided training to officials of the following institutions:
Comprehensive skills development program for institutional strengthening in all member countries.
Management skills program and the design and analysis of programmatic structures.
Management skills and human talent management program for educational management.
Diploma for human resources policy managers in health.
Competency training program for management.
Course of strategic planning and management for results.
Program on public investment project management.
Dimension process Public Transport Service and Service Programming.
Courses on Formulation and Evaluation of Projects.