Technical Assistance
ICAP has a wide range of services, including consulting, advisory, training courses and international cooperation projects.
Our technical assistance services are implemented in several Central American countries aiming at generating an impact on public entities, to strengthen their capacities and to boost Central America’s development.
ICAP’s services hallmark
Our Institutional nature
Autonomy to sign agreements and contract directly.
Our Coverage
Competence to work with central governments, decentralized institutions and local governments.
Our immediate response
Immediate response to institutions’ requests and requirements.
Our diversity of topics
We have a great deal of experience in multiple areas of expertise.
Our technical assistance programs include:
Services for organizations
We offer solutions to the needs and challenges of public and private institutions through our consulting, advisory and ongoing training services.
Cooperation projects
ICAP works with international organizations through international cooperation funds to solve regional needs and challenges. We work on projects that promote Central America’s development.
Continuing education programs
Through our educational program, we offer courses and training opportunities, associate degrees, workshops and seminars. Our academic programs embrace multiple topics in order to fulfill Central America’s talent development.
Our specialization topics
We offer specialization topics which are aligned to the development agendas of the SICA members as well as to the national, regional and global challenges for Central American countries and their public entities.
Talent Management in Public Organizations
- Soft skills
- Communication
- Appreciative Leadership
- Teamwork, negotiation and conflict resolution
- Emotional intelligence
- Team Coaching
- Appreciative inquiry models
- Strategic thinking
- Relationships
Public management and local management
- Formulation, execution and evaluation of public policies
- Strategic planning
- Strategic management
- Transparency and prevention of administrative corruption
- Project management development
- Accountability
- Public Governance
- Gender, diversity and equity
- Municipal and decentralization management
- Environmental management and the local, regional and territorial development
- Risk management
- Resilience in local management
- Regional public goods
- Prevention of violence
- Public - Private Partnerships
- Health management
- Social management
Development project management
- Formulation of Development Projects
- Project Execution Management
- Financial project evaluation
- Economic and social evaluation
- Environmental impact assessment of projects
- Risk assessment for projects
- Evaluation of projects
Management for innovation and organizational development
- Architecture of innovative processes
- Change management
- Quality management
- Management for results
- Management by competences
- Innovation for the effectiveness of organizations
Financial administration
- Public investment
- Administration of public finances
- Budget for results
- Budget analysis
- Public accounting
- Internal control
- Institutional Risk Assessment and SEVRI
- Public procurement management
- Contract management
- Banking and Development
Entrepreneurship and business development
- Innovation, competitiveness and adaptation to the business environment
- Productive chains, models and approaches
- Corporate social responsibility
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